SwipeIQ Support
For purchase, generation, privacy, or account questions, contact us with the details below.
Contact support
Contact SwipeIQ at milomitm@gmail.com. Include your issue, the email used to sign in and the approximate time of a payment or generation issue. Never email your full payment details or unnecessary likeness photos.
Email SwipeIQ SupportGeneration failed
Wait briefly and refresh the queue. Technical/provider failures should automatically return the affected generation credit. If the credit does not return, include the approximate generation time in your support message.
Purchases and credits
The profile package and additional credit packs are one-time purchases. For web purchases, sign in at getswipeiq.com/signin with the email you used before checkout. If a payment is still confirming, refresh your workspace and contact support before paying again. Account recovery does not refill spent credits. For iOS purchases, use Restore Purchases. Purchased credits do not expire. Contact us for Stripe web-payment and refund help. Apple handles App Store refund requests. Subscribers from earlier versions can manage their subscription in iOS Settings → your Apple Account → Subscriptions.
Delete your data
On the web, open your workspace → Account → Delete account and photos. In iOS, use Delete Account inside SwipeIQ. Download any results you want to keep first. If you cannot access the app, email milomitm@gmail.com. We may request limited information to verify the request.